Can we help?

Q: My recycling has not been collected, what do I do?

A: You will need to raise this with your local council. We've included the contact details of councils in our Recycling Locator tool (where possible).

Q: My local recycling bank has been moved, what do I do?

A: You will need to raise this with your local council. We've included the contact details of councils in Recycling Locator tool (where possible).

Q: The recycling banks listed on the Recycling Locator in my area are wrong, can they be corrected?

A: You will need to raise this with your local council. We've included the contact details of councils in Recycling Locator tool (where possible).

Q: How do I find out what and where I can recycle near me?

A: You can find out what you can recycle at home and where your nearest recycling centres are by simply entering your postcode into this handy locator tool. 

Q: How do I find out how to recycle a particular item?

A: Our What to do with pages have an extensive A-Z of materials and details on how you can recycle them. The Recycling Locator will show you the recycling points near you.

Q: How do I recycle a bulky item I cannot transport?

A: Speak with your local council - they should be able to arrange a bulky waste collection for you. We've included the contact details of councils in Recycling Locator tool (where possible).

Q: How can I find out more about what happens to my recycling?

A: You can find out more information about what happens to your recycling on our Recycling Knowledge pages, including some animations showing how different materials are recycled.

Q: I want to recycle an old piece of furniture that is still in good condition. How do I do this?

A: There are a number of organisations you can contact to pass on your wanted furniture. They include:

•  The , who holds details of a network of organisations who reuse furniture. 
• If you live in Scotland you can also find a local re-use organisation through , by telephoning the  on 0800 0665 820, or donate it to a .
• If you live in Northern Ireland, try , a chain of outlets run by the East Belfast Mission. They accept a wide range of donated items

You can also check the Recycling Locator as this is now beginning to include places where you can pass on your unwanted items too.

You could also advertise the item on some of the free recycling websites, within your local free newspapers or local supermarket noticeboards. 

For more ideas, read our full guide on what to do with furniture.

Q: Can you link to my organisation from your website?

A: Due to the number of requests we receive to link to other websites and organisations, we are unable to respond to unsolicited link requests.

If you're running a recycling or re-use event and would like us to share the details on our website, please let us know using our simple events form. You can also tweet us , as we may be able to mention your event or initiative via Twitter if it supports our aim to help consumers in the UK to reduce, re-use and recycle.

Where we do include links on our website, we follow certain guidelines when deciding which organisations we provide links to. Please refer to our community guidelines for more details.